NPS+ Articles

January 15, 2019 in

The Art of the Ask: How to Receive by Giving

Stakeholder management is a crucial component of any long-term project, essential to understanding and engaging your stakeholders. But even with a solid foundation of information and a customized engagement plan,…

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January 2, 2019 in

New Year’s Challenge: Fewer Selfies in 2019

Your dinner, your stitched up surgery site, your haircut. Or… A gracious waitress, a skilled physician, a dependable barber. The only difference here is a matter of perspective.  As we…

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December 10, 2018 in

The Power of Community Engagement

The traditional definition of community engagement is “the facilitation of communication and exchange between an organization and community.” While that’s certainly true, that doesn’t really capture what community engagement can do for your organization….

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November 27, 2018 in

It’s Really Not That Hard to Prevent a Crisis (Sometimes)

Corporate crises happen every day, and some are simply unavoidable. You can run a tight ship and develop a top-notch crisis management plan, but, sometimes, “stuff” just happens. Natural disasters…

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November 13, 2018 in

Two Principles to Guide your Research

A good research project is simple to describe, but difficult to implement. Most of that difficulty can be chalked up to the unprecedented speed at which information is now created,…

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